Privacy Policy
Effective Date: March 1, 2026 · Last Updated: October 20, 2026
1. Information We Collect
Iron Group Restorations operates an emergency dispatch connection website for property restoration services. We do not collect sensitive financial information or personal data through online submission forms on this website. Information collected includes:
- Telephone Call Data: When you place a call to our phone line at (702) 478-1007, your telephone number, caller ID data, time and duration of call, and call audio may be recorded and logged by our telecommunications and call-tracking infrastructure for training, quality assurance, and dispute resolution purposes.
- Log & Analytics Information: We may collect standard server logs including your IP address, browser type, referring URL, and pages visited to evaluate website performance and prevent malicious activity.
2. Call Recording Notice
Important Notice: In accordance with federal and Maryland state telecommunications standards, telephone conversations placed to our emergency dispatch line may be monitored or recorded. By placing a call to (702) 478-1007, you provide explicit consent to such monitoring and recording.
3. How Information Is Shared
When you call our emergency line, your call is connected or routed to an independent local restoration contractor who provides emergency services in your jurisdiction. We share the information you provide over the phone (such as your address, loss type, and contact details) with the responding contractor so they can contact you and dispatch emergency equipment. We do not sell your personal data to unaffiliated marketing third parties.
4. Third-Party Contractors
Once you are connected with an independent restoration contractor, any personal data, billing documents, insurance claims, or contracts provided to that contractor are subject to the independent contractor's own privacy policies and practices.
5. Cookies & Tracking Technologies
Our website may use standard functional cookies or basic performance analytics to ensure fast page load speeds and measure aggregate website traffic. You can adjust your browser settings to decline cookies if preferred.
6. Contacting Us Regarding Privacy
If you have any questions regarding this Privacy Policy or wish to request information regarding your call data, you may reach us at:
1800 Washington Blvd, Suite 110
Baltimore, MD 21230
Telephone: (702) 478-1007